Job category: information technology / IT support

WordPress Website Designer

Whistler and Squamish Personnel is an innovative recruiting company and we are looking to up our game with a revised website.  Ideal for a creative and technically savvy web designer who likes to take a creative approach to problem solving and design.  Will be assisting with the completion of our website redesign on WordPress using Elementor,  co-managing Google Ads, optimizing SEO, and trouble-shooting hosting operations to ensure peak performance.   Offers a competitive wage, fun team, flexible schedule and growth opportunities.

About the Role, Benefits & Perks:Apply Now

  • Part time with a flexible work schedule.
  • Bulk of work will be happening in April and May then annual hours will fluctuate.
  • Wage starting in the range of $50 to $55 per hour depending on experience and efficiency.
  • $5/hr increase upon the completion of the initial website relaunch project before summer hits.
  • Job is based in either Whistler, Squamish or Pemberton, BC.
  • Flexibility to work from home as well as meet in person on a weekly basis in Whistler.
  • Computer and phone allowance provided.

The Perfect Candidate: 

  • An innovative problem solver with a positive ‘can do’ attitude.
  • An eye for clean, professional web and graphic design consistent with a bright, big-hearted, fun and well-connected brand.
  • Excellent communication and problem-solving skills, with a proactive and organized approach.
  • Strong web design skills including working with Elementor and WordPress site design, theming, and plugin configuration.
  • Strong command of HTML, CSS and PHP.
  • Post-secondary education in IT, web design or digital communications beneficial.
  • Hands-on experience managing Google Ads campaigns and digital analytics.
  • Solid understanding of SEO strategy and tools (Google Search Console,  Analytics, Yoast, keyword optimization).
  • Familiarity with hosting platforms and DNS troubleshooting.
  • Able to work independently and deliver high-quality results on schedule.
  • Strong web design skills including working with HTML and WordPress.
  • An expert in SEO strategies and website performance optimizations.
  • Curious and keen to become proficient in the use of AI tools and functionality for optimizing website performance, content creation and user experiences.
  • Extremely strong written and verbal communication skills (English).

Responsibilities Include: 

  • Oversee the completion of our website redesign on WordPress — customizing theme, building page templates for Elementor and streamlining our transition.
  • Assisting with the optimization of online visibility and ranking through Google Ads and SEO and monitoring ongoing performance with Google Analytics.
  • Manage hosting services, troubleshoot DNS issues, and maintain smooth integration between our web and email platforms.
  • Troubleshoot integration of WP Job Manager plugin features to ensure a seamless and positive experience for job seekers and applicants as well as optimization of schema to ensure high ranking on Google’s Job Boards.
  • Assist with the streamlining, design, coding, integration and testing of the web site related HTML codes and plugins.
  • Explore the use of AI tools and functionality to improve and simplify content creation and interactions with employees, clients and applicants.
  • Explore the use of AI tools and functionality to optimize posting jobs and achieving improved results on third party job boards.
  • Teach company employees how to create, update and manage content efficiently with the set design parameters offering support and guidance as needed.
  • Assist with the integration between WordPress forms and the company’s client and candidate CRM database.
  • Track and follow-up on technical issues with service providers.
  • Implement and maintain data backups, updates,  security standards and disaster recovery operations  to ensure ongoing reliability and performance.
  • Regularly conduct tests and perform security, performance and functionality checks.
  • Monitor analytics and report on site and marketing outcomes, suggesting improvements.

How To Apply:  

  • Simply Create a Profile and upload your resume here (you only have to do this once):  www.whistler-jobs.com/apply
  • Please include a link to your most recent website designs or portfolio.

 

Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required.

Tip for Out-of-Town Applicants:  If you are currently living outside the area, be sure to tell us about your plans to relocate including if you’ve already secured or researched local accommodation and your planned arrival date.  Must be legally permitted to work in Canada to be considered.

We will review all applications and contact candidates who have been selected for further consideration or an interview. Due to time constraints, we may not be able to contact all applicants – but we will try!  If you would like an update on your application, please email us at talent@whistler-jobs.com or call us at 604 905 4194 ext 2.

We are your partners through the next step in your career.Whistler Job Board

Communications, Engagement, and Information Management Specialist

Whistler Housing Authority is seeking an enthusiastic Communications, Engagement, and Information Management Specialist to lead our organization’s communications and engagement strategies and IT projects. The ideal candidate is an innovative and strategic communicator passionate about engaging with diverse audiences and can effectively communicate our organization’s message and impact related to Employee Housing in Whistler.

SALARY / WAGE RANGE:
  • Starting in the range of $40 -$46 per hour.
PERKS AND
BENEFITS:
  • This position offers the opportunity to work in a dynamic impactful environment where creativity and innovation are valued. If you are a proactive individual with a passion for communications, engagement, and IT systems we encourage you to apply.
  • A competitive and comprehensive compensation and benefits package will be provided commensurate with the affordable housing sector and the candidate’s education, and experience.
SCHEDULE
DETAILS:
  • Full-time
  • This position is full-time, providing 72 hours of employment every two weeks year-round, with a flex-work day every second week.
  • There is flexibility between office and home/remote working, with the expectation of at least three full days of work in the WHA office, working with the team.
ABOUT
THE COMPANY:
  • Socially driven and committed to our community, the mission of the Whistler Housing Authority (WHA) is to provide housing solutions that support and enable our community to thrive and make Whistler the place to call home. To achieve this objective, the WHA collaborates with the community to provide and sustain a range of housing options, both rental and homeownership, for those who work in Whistler. Creating an inventory of price-controlled homes, which are only available to qualified employees has proven an effective solution for supporting a stable local workforce and a vibrant and diversified community.

 

THE PERFECT
CANDIDATE:
  • Considered an excellent communicator with the ability to explain complex ideas and processes in an accessible manner with strong written, verbal, and visual communication skills.
  • Proficient in the use of a wide variety of software tools and systems including Microsoft Office applications.
  • Experienced using Mailchimp, Formstack, WordPress, and Shopify, and managing business social media platforms.
  • Excellent time management skills and attention to detail.
  • Experienced with scoping and mapping workflows for digital innovation and change management.
  •  Adept with the use of graphic design software and programs.
  • Proficient in proofreading and editing content.
  • Comfortable with public speaking and experienced in presenting information effectively.
  • Completed post-secondary education in Communications, Public Relations, Information Technology or Business Administration.
RESPONSIBILITIES
INCLUDE:
  • Develop and implement communications & engagement strategies to connect with target audiences.
  • Create compelling content for various platforms, including social media, press releases, surveys, e-newsletters, company’s website.
  • Deliver engaging presentations and public speaking engagements.
  • Develop creative and engaging materials, graphics, and content to distill complex concepts.
  • Collaborate with internal and external teams to ensure alignment on key messaging and goals.
  • Provide oversight of policies and procedures for safe & secure information management.
  • Lead coordinator of the company’s IT projects, cyber and privacy security needs.

How to Apply 

All applications will be reviewed by the hiring company and those who are selected for an interview will be contacted.

Customer Support Representative

Looking for a customer service star to join this close-knit and collaborate team working in the Information Technology industry.   Offering a competitive salary based on experience plus the opportunity to work fully remotely from your home!

About the Role, Benefits & Perks:  

  • Part-time, 20 to 25 hours per week with schedule flexibility: 4 or 5 days per week ideally Noon to 5:00pm.
  • One year contract initially with the opportunity for long-term, permanent  employment with the company.
  • $23.91-$31.70 per hour depending on experience; open to entry-level candidates who are motivated to learn!
  • Extended health benefits available.
  • 4 weeks of vacation per year.
  • Laptop, additional screen, mouse, keyboard, and headset will be provided.
  • 100% remote position.
  • Comprehensive training will be provided to support employees.
  • Recognize that supporting learning and career development are integral to developing an effective and sustainable team.
  • We recognize that unchecked biases disproportionately impact marginalized people in our society, including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We are an equal opportunity employer, and strongly encourage applicants from people with these identities or other marginalized communities to apply.

Apply Now

The Perfect Candidate: 

  • A client-first approach to customer service. Solution focused problem solving and critical thinking skills.
  • Technology savvy with the ability to learn new software and programs efficiently and provide troubleshooting and guidance to customers on any issues.  Experience using Odoo is an asset.
  • Great communication skills both verbally and written; polite and customer-oriented with the ability to compile clear notes.
  • Must be comfortable working in a remote environment and able to prioritize tasks independently.
  • Must have a private and quiet location to work with a strong Internet connection.
  • Previous experience using project management tools is an asset.

Responsibilities Include: 

  • Serve as the first point of contact for customers seeking assistance over the phone or email.
  • Troubleshoot issues and potentially ask for further information from the client.
  • Determine a solution for the issue or identify that the issue needs escalation.
  • Walk the customer through the problem-solving process in response to ticket submissions, including but not limited to virtual meetings and recording videos demonstrating functionality.
  • Provide the customer with details on how to test the fix themselves (User Acceptance Testing) and obtain approval from the client for deployment when they have completed testing.
  • Coordinate between helpdesk, functional, and development teams to manage customer expectations on fixes.
  • Constantly ensure that tickets are in the correct project stage and that customer expectations are set appropriately.
  • Escalate tickets externally to our ERP software developer, for support and clarification as needed. Required to track responses on external tickets via ticket tracking processes and respond or provide further information to our clients where necessary.

Come Live, Work and Play in Whistler with us!

Applying is Easy!

Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required.

  1. Create a Profile and upload your resume here (you only have to do this once):  www.whistler-jobs.com/apply
  2. OR If you have already created a profile with us, please complete this simplified application: www.whistler-jobs.com/simple_app
  3. Please also submit a Cover Letter with your application.  We appreciate that everybody has unique talents that make them valuable to a team. Even if you don’t meet 100% of the qualifications above, tell us why you would be a great fit for this role in your cover letter.

Tip for Out-of-Town Applicants:  If you are currently living outside the area, be sure to tell us about your plans to relocate including if you’ve already secured or researched local accommodation and your planned arrival date.  Click here for some resources.

We will review all applications and contact candidates who have been selected for further consideration or an interview.  If you would like an update on your application, please email us at talent@whistler-jobs.com or call us at 604 905 4194 ext 2.

We are your partners through the next step in your career.

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