QUICK LINKS:

Q:  What EXPERIENCE does Whistler Personnel have?    [MORE]
Q:   How do your FEES for work?  [MORE]
Q:  What do you mean by GUARANTEE? [MORE]
Q:  Where do you get your CANDIDATES from?  [MORE]
Q:  What is  your PROCESS? And how long does it take?   [MORE]
Q:   What kind of SKILLS TESTING do  you do?   [MORE]
Q:  How many REFERENCES do you check?   [MORE]
Q:  How does your TEMPORARY PLACEMENT SERVICE work?   [MORE]
Q:  What does a PERMANENT PLACEMENT SERVICE include?   [MORE]


Q:  What EXPERIENCE does Whistler Personnel have in recruiting and human resources?

WPS-success-buttonWhistler Personnel has recruiting top talent in Whistler for more than two decades – since 1995.   Our managers also each have more than 20 years in human resources, hospitality and business management.  Click here for bios of our team.   Over the past 20 years, we have successfully place hundreds of long term and temp employees in Whistler at over 70 different businesses including these past clients:

  • RMOW
  • Race And Company
  • Canadian Outback Adventures
  • Whistler Community Services Society
  • Lilwat Band
  • Squamish Lil’wat Cultural Centre
  • Tourism Whistler
  • World Ski and Snowboard Festival
  • Canadian Critical Care Convention
  • Keystone Symposium
  • NASCO
  • Sparks Event Management
  • Chamber of Commerce
  • Whistler Cooks
  • Whistler Transit
  • Whistler Store-all
  • Canstar Restorations
  • Summit Strata Management
  • Polycrete Restorations
  • Whistler Resort and Club
  • Whistler Platinum
  • Aloha Whistler  
  • Fairmont, Hilton, Delta, Sundial, Four Seasons and Pan Pacific Hotels

Click here to read some of our Success Stories

Q:  Where do you get your CANDIDATES from?

GoTeam_150x150This always depends on the job.  Our database of committed long-term locals is constantly expanding and we keep it current.   We get a lot of people applying in confidence who are quietly looking to make a career change or looking for some extra work.  We get many applicants on a regular basis through our advertising, website and social media channels.  Plus attract many new candidates each week who see our frequent postings on job boards.  We also are very good at headhunting and quietly reaching out to our contacts and asking for recommendations.

Q:  What kind of ADVERTISING do you do?

Often this depends on the role.   We are constantly adjusting our advertising and recruiting tactics to reflect what are currently the most effective channels for finding star candidates for our clients.  Traditional channels that were once the only place you needed to post an ad are no longer as effective as they once were so we like cover all of the bases and post positions in a variety of places which often includes:

  • our own channels (website & social media) as well as our database of candidates
  • traditional channels such as Pique, Chamber and JobsBC
  • most relevant job boards such as Craigslist & Indeed
  • social media ads, job boards and community groups
  • university alumni boards, professional and culinary associations    
  • work our connections within the industry and reach out to potential local applicants directly
Q:   What kind of SKILLS TESTING do  you do?skills testing

This depends on the job but usually we offer typing, grammar, spelling proficiency tests.  We can also conduct and accounting knowledge and sales skills testing.

Q:  How many REFERENCES do you check?  

We verify work history and assess job performance with a minimum of two and most often three or four direct supervisors.

Q:  How does your TEMPORARY PLACEMENT SERVICE work?

We make the process quick and simple so that we can deliver quality people to employers within 48 hours of getting the call.   All of WPS’ temporary employees are carefully selected, pre-screened and tested to ensure that they have the necessary skills for the job.  Most have them have been with us for years and highly recommended by previous clients.    Once we know exactly what an employer needs, we reach out to our best suited WPS employees to confirm interest and schedule.   We take care of all of their employment details, instruct them on uniform and explain the job requirements prior to starting.   The employer meets them at location, provides training, instructions and supervision.  Upon completing the job, the employer verifies the hours worked and completes a quick satisfaction survey to let us know how it went.  Click here for more info.  

Q:  How do your temporary placement FEES work?

Employers pay one invoice thereby eliminating the need for individual payroll cheques, T4’s and Record of Employment forms.   We cover all payroll and administrative costs for temporary employees including vacation pay, CPP, EI, WCB.    Click here for more information.  


MORE PERMANENT PLACEMENT QUESTIONS AND ANSWERS…

Q:  What does a PERMANENT PLACEMENT SERVICE include?

Whistler Personnel completes all the time consuming recruitment work involved in finding a perfect new long-term employee that fits with your company’s culture and will succeed in the role that you are hiring for.  This includes:

  • Recruitment: Advertising and Job posts on numerous job boards
  • Social Media: Sharing and posting of the job opportunity across social media channels
  • Database & Networking: We work our extensive database of candidates, our industry contacts and back-channels to source the very best applicants.
  • Screening All Applicants: Review every application and respond to each inquiry.
  • Interviews: Interview as many applicants as it takes to fit our client’s needs.
  • Skills Testing: Test computer proficiency, spelling, grammar, accounting and more as required.
  • Professional Guidance: It can be invaluable to get a 2nd opinion before adding an employee to the family.  We also assist you with crafting job descriptions, offer letters, employee contracts and more.
  • References & Information Verification: Interview past employers and report the findings.
  • Confidentiality: Enables employers to find new employees privately when they need to.     
  • Communications: We keep applicants updated and notify them when a role has been filled.
  • Click here for more information
Q:  What do you mean by GUARANTEE?    results-guaranteed

 Every long-term regular employee or management placement comes with a 60 day guarantee :  if they do not work out for whatever reason during that time, we will find a replacement free of charge

 Q:  What is  your PROCESS? And how long does it take?

This this really depends on the position but our goal is act quickly and fill positions within 2 weeks.   Here’s a general outline of how we do it:

  • Recruit and gather candidates for about a week
  • Interview anywhere from 5-10 candidates per position
  • Administer skill testing as indicated with our top picks
  • Send our top candidate or two for a final interview
  • Once a candidate is selected we check their references
  • Notify the selected candidate an offer is pending
  • Help you put together an offer letter and present it to the candidate or you can do it directly
  • Once the offer is accepted and a start date is agreed
  • Follow up with the other applicants to let them know it has been filled and thank them for their time.
 Q:   How do your FEES for work?

Unlike traditional placement agencies, Whistler Personnel no longer bases our fees on a % of starting salary but rather on affordability, the value we deliver and the countless hours of work, costs and stress that we save our clients.

  • We charge a package rate for each permanent placement;
  • Discounts are available for multiple placements;
  • Our fees are invoiced upon successfully placing a candidate with an employer;
  • With our conditional package, if the candidate hired is not one of ours, no fees are due for that placement;
  • With our exclusive package, we guarantee that we will find you “the one” and we do not quit until we do, the fees are based on the work we deliver and due even if the candidate hired is not one of ours.
  • Please contact us for our rates and a copy of our Service Agreement.
Q:  Can I keep RECRUITING INDEPENDENTLY?

Absolutely – this is your choice and if you hire if you hire someone independently please let us know and no fees would apply.  However, we recommend that you save yourself and your company the added costs of and resources needed to advertise, recruit, screen, interview, verify and communicate with prospective candidates leave all of the hard work to us.  That’s what we do best!   You could also choose to send us any applications that you receive and we will screen, interview and qualify them on your behalf.

Q:  What happens if you send me a candidate that I have already been considering?

If this happens, then you have a choice to either interview, qualify and hire them independently and no fees would apply OR we can do it for our usual fee.   Either way, please let us know right away so that there is no confusion.


ANY MORE QUESTIONS?

Do you want us to send you our rates?

Do you have a unique situation?

Is there something we forgot to cover?

We’d love to hear from you!

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CONTACT US at info@whistler-jobs.com or fill in this handy dandy form and we’ll get right back to you.