• Full Time
  • Whistler
  • This position has been filled
  • Salary: up to $20 per hour to start.

Website whistler_jobs Whistler Personnel

- Competitive wage plus discounted leisure activities and travel perks!

As an Owner Experience Coordinator, you will have the opportunity to showcase your passion for personalized service, and your knowledge of our community!  Offering a flexible schedule and great perks, this is a term position with a fantastic global hotel brand.

About the Role, Perks and Benefits: 

  • Full-time: shift work with a combination of daytime and evening shifts to allow for maximum time to play.
  • Term position until September 7, 2021.
  • Competitive wage based on experience, starting at $20 per hour.
  • Wellness allowance which can be used towards a ski pass, discounted biking/yoga pass or other leisure activities.
  • Travel perks to world-class properties resorts in Vancouver, Hawaii and around the world. 
  • Incredible team culture with many engagement opportunities.

The Perfect Candidate:

  • Consistently offer professional, friendly and engaging service.
  • Previous customer service related experience in a property management or hotel environment preferred.
  • Administratively strong with proficiency in MS Office Suite programs.
  • Strong interpersonal and problem-solving abilities is required.
  • Previous computer skills working with property management system is preferred.
  • Outstanding guest services skills and sophisticated verbal & written communication skills.
  • Develop and maintain strong owner relationships by providing exceptional service.
  • Knowledge of Whistler community amenities, activities, restaurants, shops, etc. is an asset.
  • Highly responsible & reliable.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Physically fit and able to work on your feet and occasionally lift heavy loads.
  • BC Driver’s License with clean driving record and experience driving in winter elements.

Responsibilities Include:

  • Consistently offer professional, friendly and engaging service.
  • Develop and maintain strong owner relationships by providing exceptional service.
  • Assist owners regarding residential facilities in an informative and helpful way.
  • Owner vacation planning and reservation booking.
  • Maintain and update training materials and procedures.
  • Address owner concerns and react quickly, logging and notifying proper manager.
  • Provide shuttle service upon request to owners (when available).
  • Coordinate and expedite housekeeping to ensure residence standards are consistently maintained.
  • Conduct inspection of residences to assure gold standards have been meet and set the residence to the owner needs.
  • Ensure cleanliness of Owner’s Lodge and property.
  • Assist with owner accounting; including special handling of accounts, check outs, processing of invoices, collection of dues, etc.
  • Follow department policies, procedures, service and safety standards and policies.
  • Other duties as assigned

How To Apply:  

Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required.

  1. Create a Profile and upload your resume here (you only have to do this once):  www.whistler-jobs.com/apply
  2. OR If you have already created a profile with us, please complete this simplified application: www.whistler-jobs.com/simple_app
  3. And if you haven’t already done so, please complete an Attention to Detail Assessment

Tip for Out-of-Town Applicants:  If you are currently living outside the area, be sure to tell us about your plans to relocate including if you’ve already secured or researched local accommodation and your planned arrival date.

We will review all applications and contact candidates who have been selected for further consideration or an interview. Due to time constraints, we may not be able to contact all applicants – but we will try!  If you would like an update on your application, please email us at talent@whistler-jobs.com or call us at 604 905 4194 ext 2.

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