Front Desk Agent *with HOUSING*

Now hiring new Front Desk Agents for an exclusive slopeside property in the Blackcomb Benchlands of Whistler, BC.    Ideal for someone who is loves the Whistler lifestyle and enjoys being a personal concierge for guests, delivering a warm and professional welcome.   This position offers you ski-in-ski-out benefits and slopeside parking paired with a flexible part-time or full-time schedule.     Starting wage of $24-$26/hr plus benefits and plenty of perks.

** TRY  BEFORE YOU APPLY –  Trial shifts are available starting right away! **

About the Role, Benefits & Perks:

• Full-time or part-time, year round or seasonal.
• $24–$26 per hour, based on experience.
• Schedule is typically between 9am-5pm or 2pm-10pm including some weekends.
• May be an opportunity to work 4x 10hr shifts and enjoy 3-day weekends..
• Staff accommodations may be available in a shared room.
• Extended Health benefits after 12 months (can be negotiable).
• Annual lifestyle spending account for mountain pass or other recreational expenses.
• Fun and supportive work atmosphere, staff socials, and outings.
• Flexible schedule to enjoy the Whistler lifestyle.
• Discounts to experience Whistler activities.

The Perfect Candidate: 

• Previous front desk, concierge, or hospitality experience is preferred but not required.
• Exceptional customer service and communication skills, with a passion for creating memorable guest experiences.
• Strong problem-solving abilities, with a calm and professional approach to handling guest concerns.
• Ability to multitask and remain organized in a fast-paced environment.
• Proficient in property management systems, reservation platforms, and payment processing.
• Knowledge of Whistler and local activities is an asset.
• Flexible availability, including weekends, holidays, and peak occupancy periods.

Responsibilities Include: 

• Welcome guests with a warm, professional approach and manage accurate, efficient check-ins and check-outs.
• Act as the main point of contact for guest inquiries, special requests, and
• Provide concierge services and assisting with booking Whistler Experiences  (transportation, reservations,  lift passes, activities).
• Proactively resolve guest concerns and deliver service recovery to ensure a positive experience.
• Coordinate closely with housekeeping, maintenance, and the guest services team to support room readiness and address issues.
• Maintain accurate reservations, guest details, and pre-arrival information, including special requests.
• Process payments, deposits, and billing, and complete daily reports, logs, and front desk checklists.
• Maintain strong knowledge of the property, amenities, and local area to confidently assist guests.
• Support daily operations, including inventory of front desk supplies and assisting team members as needed.

How to Apply: 

Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required.

• Create a Profile and upload your resume here (you only have to do this once):  www.whistler-jobs.com/apply
• OR if you have already created a profile with us, please email:  talent@whistler-jobs.com
• AND if you would like to sign up for trial shifts before you apply, please let us know!

We will review all applications and contact candidates who have been selected for further consideration or an interview.  If you would like an update on your application, please email us at talent@whistler-jobs.com or call us at 604 905 4194 ext 2.

Tip for Out-of-Town Applicants:  

If you are currently living outside the area, be sure to tell us about your plans to relocate including if you’ve already secured or researched local accommodation and your planned arrival date.   Only candidates with a valid Canadian work permit will be considered.  Click here for some resources.