| JOB TITLE: |
Restaurant Manager |
| LOCATION: |
Whistler, BC |
| TYPE OF EMPLOYMENT: |
Full Time |
| JOB SUMMARY: |
- Full-time, 40 hours per week.
- Staff Accommodation (based on availability).
- Salary: $65,000/year
- Discounted Hotel stays with Marriott ‘Explore’ Program.
- Complimentary Staff Meal.
- Team-spirited coworkers & encouraging management.
- Learning and development opportunities.
- Reward and Recognition Programs.
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| THE PERFECT CANDIDATE – Qualifications & Skills: |
- Diploma or certificate in Hotel/Restaurant Management or the equivalent is preferred.
- Minimum 2 years experience as a Supervisor/Manager in Hotel Food & Beverage.
- Strong leadership, organization and planning skills.
- Strong working knowledge of Microsoft office applications. including Micros-Synphony.
- Strong knowledge of hotel Food & Beverage operations.
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| RESPONSIBILITIES INCLUDE: |
- Supervises and manages employees. Manages all day-today operations. Understands employee positions well enough to perform duties in employees’ absence.
- Maintains service and sanitation standards in the restaurant.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Leads the Food & Beverage team daily.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making.
- Demonstrates honesty/integrity and leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising and follow up hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensure staff understands local, provincial, and federal liquor laws.
- Provides services that are above and beyond for customer satisfaction and retention.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback and utilizes an “open door” policy.
- Oversees the financial aspects of the department including purchasing, forecasting, and payroll.
- Ensures compliance with the Occupational Health & Safety program.
- Ensures employees report any unsafe conditions, practices or injuries as soon as possible and takes appropriate action.
- All other duties assigned.
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| SCHEDULE DETAILS: |
- Full time, 40 hours/week. .
- Morning and Evening shifts.
- The restaurant is open 7 days a week.
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| SALARY / WAGE RANGE: |
- Salary: $65,000/year based on experience.
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| PERKS AND BENEFITS: |
- Staff Accommodation (based on availability).
- Discounted Hotel stays with Marriott ‘Explore’ Program.
- Complimentary Staff Meal.
- Team-spirited coworkers & encouraging management.
- Learning and development opportunities.
- Reward and Recognition Programs.
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