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- Lead an incredible team at one of Whistler's hotels located in the heart of the village!
The Listel Hotel, a fun and dynamic operation, famous for their innovative approach to hospitality operations is now hiring! Join a team creating amazing memorable experiences for guests, and team members.
Offering long-term career potential and growth, starting salary ranging from $51,000 to $56,000 depending on expereince, health benefits and hotel discounts. Ideally suited for someone who has experience working in a hotel environment and wants to grow their career in a leadership role.
About the Role, Benefits & Perks:
- Full-time: 40 hours per week working a blend of daytime, evening, weekend and weekday shifts. Must have flexible availability.
- Starting salary in the range of $51,000 to $56,000 depending on experience and with lots of room for growth.
- Extended health benefits available.
- Discounts on hotel stays!
- Plenty of room for growth and career development.
- Encouraging and supportive employees and management team.
The Perfect Candidate:
- 1 to 2+ years of experience guest services and hospitality is required.
- Supervisory experience or a strong desire to grow in a leadership role is an asset.
- Excellent communication and interpersonal skills; people-oriented with good relationship building skills.
- Positive and optimistic with a friendly attitude; enjoys helping others and jumps in where needed.
- Demonstrated self-starter and highly motivated.
- Computer savvy with knowledge of MS Office Suite, CRM systems and POS systems. Experience using Maestro PMS software, CASH, Saflok Key Card System is an asset!
Responsibilities Include:
- The Front Desk Supervisor is responsible for the smooth and efficient operation of the Front Office, Bell and Valet team.
- Assisting the Front Office Manager in all aspects of Front Office operations
- Ensuring that all front-of-house staff provide excellent guest service that meets or exceeds the standards and policies of the hotel.
- In collaboration with Front Office Manager, creating and entering schedules in for employees.
- Motivating Front Office staff members to achieve consistently superior guest service, including training, coaching, and performance reviews.
- Liaising with the Housekeeping and Maintenance Departments to ensure outstanding guest satisfaction.
- Assisting with inventory management and reporting as required.
- Working with Front Office Manager to ensure that budgeted revenues are attained and costs are controlled.
- Assisting the Credit Manager in dealing with guest billing concerns.
Come Live, Work and Play in Whistler with us!
Applying is Easy!
Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required.
- Create a Profile and upload your resume here (you only have to do this once): www.whistler-jobs.com/apply
- OR If you have already created a profile with us, please complete this simplified application: www.whistler-jobs.com/simple_app
Tip for Out-of-Town Applicants: If you are currently living outside the area, be sure to tell us about your plans to relocate including if you’ve already secured or researched local accommodation and your planned arrival date. Click here for some resources.
We will review all applications and contact candidates who have been selected for further consideration or an interview. If you would like an update on your application, please email us at talent@whistler-jobs.com or call us at 604 905 4194 ext 2.
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