Quality Control Lead (Cleaning, Inspection & Training)

Summit Hospitality Services is seeking a dedicated and experienced  Quality Control Lead to play a key role in ensuring their guest receive the highest standard of customer service and cleanliness.   In this hands-on leadership role, you will be actively cleaning, inspecting, and training team members to ensure every property meets their standard of impeccable refinement.   If you are a strong leader with a passion for delivering quality service, we want to hear from you.

About the Role, Benefits & Perks:

• Flexible full time hours.
• Whistler, BC.
• $25-$30 based on experience.
• Health benefits after 3 months (full-time).
• Consistent, year-round work.
• Opportunity to grow into a larger leadership role as the company scales.
• A team-focused environment with clear standards and expectations.

The Perfect Candidate: 

• Strong hands-on cleaning experience (short-term rental or hospitality preferred).
• Proven ability to train or support other team members.
• Exceptional attention to detail — you notice what others miss.
• High personal standards and pride in your work.
• Strong communication and leadership skills.
• Ability to work independently and manage time across multiple properties.
• Comfortable stepping into both cleaning and supervisory responsibilities daily.
• Bookkeeping experience or experience with quickbooks an asset.

Responsibilities Include: 

• Complete cleans to a high standard as part of the team when required.
• Conduct detailed inspections of completed short-term rental turnovers.
• Perform touch-ups or re-cleans to ensure units are guest-ready.
• Train new and existing staff in-unit on cleaning standards and expectations.
• Coach team members on efficiency, consistency, and attention to detail.
• Reinforce and help improve cleaning checklists, systems, and workflows.
• Identify recurring issues and proactively correct them through training.
• Support operations with feedback on team performance and job timing.
• Step in on high-priority or problem units to ensure quality is met.

What Success Looks Like

• Every unit meets a consistent, hotel-grade standard.
• Reduced re-cleans and last-minute issues.
• New hires are trained quickly and effectively.
• Team members improve and require less oversight over time.
• You become the go-to person for quality and problem-solving in the field.
• Ensuring every unit meets a consistent, hotel-grade standard.
• Ensuring reduced re-cleans and last-minute issues.
• New hires are trained quickly and effectively.
• Team members improve and require less oversight over time.
• You become the go-to person for quality and problem-solving in the field.

About the Company:  https://www.summithospitality.ca/

Summit Hospitality is a premium short-term rental cleaning and property services company based in Whistler. We specialize in preparing homes for guest arrivals to a hotel-grade, showroom-ready standard.

Our goal is simple: deliver consistent, high-quality cleaning while building a team that takes pride in their work and holds high standards.

How to Apply:

• Please apply directly with your resume to Kelvin Peters at Summit Hospitality Services:  kelvin@summithospitality.ca
• Include a cover email or letter detailing your interest, availability and suitability for the position.
• For some resume tips visit:  www.whistler-jobs.com/resume_tips/

All applications will be reviewed by the hiring company and those who are selected for an interview will be contacted by their team.  Only candidates with a valid Canadian work permit will be considered.