• Full Time
  • Long Term
  • Part Time
  • Seasonal
  • Whistler
  • This position has been filled

Website whistler_jobs Whistler Personnel Solutions

Live by a simple motto: happy team, happy owners, happy guests.

Seeking a hard-working, energetic professional who is passionate about delivering on the promise of excellence as a Guest Service Agent! Become apart of a team dedicated to creating worry-free experiences for all guests and owners. Enjoy working with welcoming like- minded colleagues, plenty of employee discounts, travel perks & more!

About the Role, Benefits & Perks:Apply Now

  • Full time, year round
    • 7am-3pm or 3pm-11pm shifts
  • Wage starting around $19.50/hr PLUS $500 Retention Bonus
  • Warm and welcoming company culture and fantastic colleagues
  • Great extended health benefits and RRSP match
  • Health, dental & vision insurance—100% coverage option
    • Monetary value of benefits equals about $300 per month!
  • Career advancement opportunities
  • Employee discounts
  • Ski pass program or activity allowance
  • Travel perks include discounts at properties around the world
  • Opportunity to try activities on FAM trips and earn commissions!

The Perfect Candidate:

  • Technical computer skills required on all forms of hardware – laptops, tablets and mobile devices
  • Professional in all forms of communications such as email, phone calls, video calls and texts
  • Ability to work well under pressure in an agile, fast-paced environment
  • Excellent time management skills with the ability to change activity frequently and cope with interruptions
  • Highly responsive and reliable
  • Strong attention to detail
  • Prior housekeeping experience a bonus
  • Adhere to all company policies and procedures

Responsibilities include: 

  • Live by a simple motto: happy team, happy owners, happy guests.
  • Act as the first point of contact for  guests, vendors and occasionally, owners within a local management office
  • Responsible for taking incoming phone calls, outbound calls and responding to emails from guests who have questions or concerns about a reservation, statement or other concerns
  • Assist with the creation and delegation of maintenance and housekeeping tickets (If applicable)
  • Verify unit availability to assist with scheduling vendor or realtor visits
  • Meet and maintain standards and metrics such as guest satisfaction, accuracy, efficiency, and inquiry conversion to reservations
  • Build and maintain business relationships and open lines of communication with other internal support teams

How To Apply:  

Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required.

  1. Create a Profile and upload your resume here (you only have to do this once):  www.whistler-jobs.com/apply
  2. OR If you have already created a profile with us, please complete this simplified application: www.whistler-jobs.com/simple_app

Tip for Out-of-Town Applicants:  If you are currently living outside the area, be sure to tell us about your plans to relocate including if you’ve already secured or researched local accommodation and your planned arrival date.

We will review all applications and contact candidates who have been selected for further consideration or an interview. Due to time constraints, we may not be able to contact all applicants – but we will try!  If you would like an update on your application, please email us at talent@whistler-jobs.com or call us at 604 905 4194 ext 2.

We are your partners through the next step in your career.

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